Any item hasn't been delivered within 90days.Īll the cases above will be eligible for the partial/full refund and replacement. Any item returned to the sender without being delivered. Any item is different from the item's description. Any item not in its original condition, which means damaged or missing parts for reasons not due to our error. If you haven't received one of the confirmation emails above, please contact us to " partial/full refund & replacement The order confirmation will be sent right after you have placed the order through to your email address or mobile number you have registered when you place the order.Īnd the shipping confirmation will be sent within 2-7days after you receive the order confirmation through to your email address or mobile number you have registered when you place the order. Order confirmation and shipping confirmation will be sent to your registered email or mobile number.
Magic bean update#
We are certain that you will adore your Vakkerlighting order when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right. If it’s just that the customer doesn’t like our lights, the customer needs to pay the shipping cost for the return and exchange.If it is a product quality problem or transportation damage, we will provide free return and exchange services.
Generally, there are two reasons for return:
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